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Mirror charms | supports the CHANCE Association

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Let customers speak for us

from 1349 reviews

Top notch

Perfect

Lama Salameh

08/12/2025

Pack Of 3 Casual Boxer Briefs - 5H1803

Pack Of 3 Casual Boxer Briefs - 5H1803

Great perfume

Great perfume
Highly recommended

Drfatima

08/04/2025

Libre L'Absolu Platine

Libre L'Absolu Platine

The texture is amazing & flawless

Fatima Raad

08/04/2025

Teint Idole Ultra Wear Care & Glow Foundation

Teint Idole Ultra Wear Care & Glow Foundation

Lovely fragrance

Perfect

Nadine hammoud

08/04/2025

Rouge Pur Couture The Slim Velvet Radical

Rouge Pur Couture The Slim Velvet Radical

Wild Bluebell Body Mist

Tania Nader

07/31/2025

Wild Bluebell Body Mist

Wild Bluebell Body Mist

Highly Recommended

This product is very good for repairing dark spot and the texture of the skin. I highly recommend it

Carla Sfeir

07/30/2025

Mela B3 Serum For Dark Spots 30 ML

Mela B3 Serum For Dark Spots 30 ML

Amazing

Very good for a radiant skin

Nadine

07/14/2025

Nutritious Radiant Essence Treatment Lotion

Nutritious Radiant Essence Treatment Lotion

Favorite travel back pack ever!

Delsey products do not need my review, but the backpack I chose is extremely useful for a digital nomad like me traveling from1 place to the other. It’s super handy with its multiple parts and pockets. It hold everything firmly in its place while traveling! Planning to buy 2 more!

Ugeen

07/11/2025

Navigator 2-Cpt Backpack-646602

Navigator 2-Cpt Backpack-646602

Love it

I love this bag! It’s big enough and stylish. I love the fact it’s hard shell and opens from top.

Nour Mneimneh

07/10/2025

SHADOW 5.0 75CM 4DW EXP TR CA

SHADOW 5.0 75CM 4DW EXP TR CA

loved it

made my graduation makeup look AMAZING

Mira Kossaibati

07/01/2025

Impeccable Blurring Matte Setting Spray - MINI

Impeccable Blurring Matte Setting Spray - MINI

great

great product

Francoise Hajjar

07/01/2025

Gentle Shampoo 500 ML

Gentle Shampoo 500 ML

Wanger briefcase

Very good product

Bechara Mtanos

06/26/2025

XE Brief 16 Laptop Brief-653300

XE Brief 16 Laptop Brief-653300

Excellent product

Lovere love ittttt
It cancel all orangyy hair

Noura Haydar

06/26/2025

PRO Brass Off Mask 500ML for Brassy Hair

PRO Brass Off Mask 500ML for Brassy Hair

Must have

Amazing

Mireille Abi Chahine

06/24/2025

Rouge Pur Couture the Bold

Rouge Pur Couture the Bold

Excellent product

It’s not the first item from your esteemed company, many are bought from Beirut duty free cigar shop, lighters, cigar cutter & now my wife is in, conclusion it’s the most prestigious company in Lebanon, proud of my self when i light my cigar with ST DUPONT

GHASSAN Naily

05/02/2025

SLIM 7 LOTUS RED LIGHTER

SLIM 7 LOTUS RED LIGHTER

Online Refund & Exchange Purchase Policy

We thank you for your purchase on www.myholdal.com

Terms & Conditions

• We only ship inside Lebanon.
• Orders take 3-5 business days for delivery.
• You have 3 working days, from delivery date, to refund any unwanted items. • These should be returned in their original packaging and conditions.
• You have 3 days, from delivery date, to exchange any item. These should be returned in their original packaging and conditions.
• FREE delivery for orders above 50 USD
• Delivery charge of 4 USD will be applied on orders below 50 USD.

Online Purchase Exchange & Refund Policies

• If you have any concerns about your shopping experience with www.myholdal.com, please send us an email to myholdal@holdalgroup.com
• We will exchange all items, which have kept the original tags attached, and which are in their original purchase condition (not washed, worn, or altered); this includes any accessories & labels:
Refunds are eligible within 3 days of order delivery date.
Exchange is accepted within 3 days of order delivery date.
Swimwear items are not exchangeable or refundable.
Perfumes & Cosmetics are not exchangeable or refundable.
All shoes should be tried on a carpeted surface before wear.
Gift orders can only be exchanged and cannot be refunded.
Delivery charge of 4 USD will be applied on Return and Exchange.

In the scenario of card payments refunds

• Once your returned article is received and inspected, we will send you an email to inform you if your refund has been approved or not. If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within 21 calendar days. If the amount of your refund is incorrect, please contact our Customer Service department at myholdal@holdalgroup.com, and we will immediately solve the issue.
• If the amount has not been credited to your account then please contact your credit card company, it may take some time before your refund is officially posted; alternatively please contact your bank. There is often some processing time before a refund is posted.
• If you have followed all above steps and you still have not received your refund yet, please do not hesitate to contact us at myholdal@holdalgroup.com. You could also contact our Customer Service team on the Customer Service Chat Box on www.myholdal.com.
• For inquiries during weekends, please email us on myholdal@holdalgroup.com and we will call you back on Monday.

In the scenario of cash on delivery payments refunds

• We will be sending our driver to inspect the item to be returned. If the item was approved, you will be refunded in cash on the spot.
• After the 3-day period, we cannot offer you a refund. We encourage our customers to try the product in the first 3 days.

Defective Items Policy

• Please contact our Customer Care team right away, if your order arrives in a defective or damaged condition. Please take a picture of your defective item and send it as an email attachment to myholdal@holdalgroup.com
• Items that arrive in defective or damaged condition will be replaced.

Payment Terms and Methods

• Cash on delivery
• Pay-by-link

Modifying or Canceling an Order

• If you change your mind about your purchase and you would like to cancel it, please email us on myholdal@holdalgroup.com within the same day of placing your order to process the cancellation from Monday to Friday, 8 am to 5 pm. For inquiries during weekends, we will make every attempt to cancel your order, but we cannot guarantee we will be able to stop processing. However, should you receive an item you do not want, do not worry... you will be able to refund or exchange.

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