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Shop AllMelt away the day with our science-backed and Artist-approved lightweight cleansing oil that gently yet effectively removes stubborn makeup, pollutants and micro-dust while softening skin. The cushion-like, luxurious formula effortlessly glides on and rinses off skin – all without leaving a greasy residue behind for a healthy-looking, clean glow that never feels tight or dry. The powerful yet gentle cleanser also maintains skin’s moisture balance, immediately smooths skin and improves skin’s texture. Formulated with resilient and rare Japanese Peony Extract, and Tsubaki, Jojoba and Sunflower Seed Oils as well as Vitamin E, the oil-based cleanser conditions skin for a more supple complexion. Even better? It won’t cause breakouts or clog pores and is designed for all skin types – including oily skin and sensitive skin and eyes.
Online Refund & Exchange Purchase Policy
Last updated: September 2026
The following cannot be returned or exchanged:
Items from Lebanese Designers may be exchanged directly at the respective brand’s store. Gift orders are eligible for exchange only.
Damaged or defective items
If your order arrives defective, email a photo immediately to myholdal@holdalgroup.com and we will arrange a free replacement.
Our customer care team is available Monday–Friday, 8 AM–5 PM at myholdal@holdalgroup.com.
Payment Methods at MYHOLDAL
At MYHOLDAL, we provide convenient and secure payment options to enhance your shopping experience.
Pay for your order in cash when it is delivered to your doorstep. This method is straightforward and allows you to inspect your order before payment.
Prefer to pay by card? A secure payment link can be shared with you on request, once we have confirmed that all the items in your order are available in stock.
The payment is completed on the provider’s own secure page, so your card details are never shared with or stored by MYHOLDAL.
Questions about a payment?
Email myholdal@holdalgroup.com or call +961 1 489 289, Monday–Friday, 8 AM–5 PM.
Delivery Information
At MYHOLDAL, we strive to ensure that your orders are delivered quickly and efficiently.
Orders typically require 3 to 5 business days for delivery.
We ship exclusively within Lebanon.
Tracking or updating a delivery?
For any inquiries or updates regarding your delivery, email myholdal@holdalgroup.com or call +961 1 489 289, Monday–Friday, 8 AM–5 PM.
Customer Service
Our specialists are here to make your shopping experience effortless — from product advice and availability to order updates, returns and exchanges.
Opening hours
Monday to Friday, 8 AM – 5 PM.