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Shop AllAn award-winning, waterproof makeup remover that is gentle enough for sensitive skin and contact lens wearers.
WHAT IT IS
The #1 makeup remover in the US* that instantly and effortlessly removes waterproof makeup. The bi-phase makeup remover contains an oily phase and a water phase to remove stubborn makeup without irritation or greasy feel.
WHAT IT DOES
From dramatic smoky eye looks, to waterproof or water-resistant makeup, this effective makeup remover easily rids skin of residue and cleanses without leaving skin feeling greasy or sticky. Bi-Facil is an essential for makeup bags and professional makeup kits. Shake to activate the bi-phase formula.
BI-PHASE FORMULA
This unique makeup remover is designed with two phases to lift eye makeup off while leaving the skin feeling refreshed and clean. The oily phase uses a lipid concentrate to loosen and lift eye makeup, while the water phase uses unique emollients to leave skin feeling perfectly cleansed.
Suitable for all skin types, from normal to sensitive skin, combination to dry skin or oily skin – it’s also great for contact lens wearers.
Benefits
-Removes all types of makeup, even waterproof.
-No greasy or sticky feel.
-Gentle enough for sensitive skin and contact lens wearers.
How to Apply
Before each use, shake the bottle to activate Bi-Facil makeup remover and mix the oil phase with the water phase. Saturate a cotton round or cotton ball with Bi-Facil and hold over closed eyes to moisten and soften all layers of eye makeup, including eyeshadow, eyeliner, and mascara. Then, gently swipe over makeup to remove. Repeat until all eye makeup is removed.
PRO TIP:
Saturate or dab Bi-Facil onto a cotton swab or makeup corrector brush to fix makeup application mistakes when applying eye makeup.
Bifacil Eye Makeup Remover 125Ml
Online Refund & Exchange Purchase Policy
Last updated: September 2026
The following cannot be returned or exchanged:
Items from Lebanese Designers may be exchanged directly at the respective brand’s store. Gift orders are eligible for exchange only.
Damaged or defective items
If your order arrives defective, email a photo immediately to myholdal@holdalgroup.com and we will arrange a free replacement.
Our customer care team is available Monday–Friday, 8 AM–5 PM at myholdal@holdalgroup.com.
Payment Methods at MYHOLDAL
At MYHOLDAL, we provide convenient and secure payment options to enhance your shopping experience.
Pay for your order in cash when it is delivered to your doorstep. This method is straightforward and allows you to inspect your order before payment.
Prefer to pay by card? A secure payment link can be shared with you on request, once we have confirmed that all the items in your order are available in stock.
The payment is completed on the provider’s own secure page, so your card details are never shared with or stored by MYHOLDAL.
Questions about a payment?
Email myholdal@holdalgroup.com or call +961 1 489 289, Monday–Friday, 8 AM–5 PM.
Delivery Information
At MYHOLDAL, we strive to ensure that your orders are delivered quickly and efficiently.
Orders typically require 3 to 5 business days for delivery.
We ship exclusively within Lebanon.
Tracking or updating a delivery?
For any inquiries or updates regarding your delivery, email myholdal@holdalgroup.com or call +961 1 489 289, Monday–Friday, 8 AM–5 PM.
Customer Service
Our specialists are here to make your shopping experience effortless — from product advice and availability to order updates, returns and exchanges.
Opening hours
Monday to Friday, 8 AM – 5 PM.